Personal Data Protection and Processing Policy (KVKK)

At BK Elektronik, protecting our customers' personal data is one of our top priorities. Accordingly, we take all necessary measures to process and protect personal data within the scope of the Personal Data Protection Law No. 6698 ("KVKK") and related legislation. This Personal Data Protection and Processing Policy outlines the principles regarding the collection, use, sharing, and protection of personal data.

1. Collection and Processing of Personal Data

Your personal data may be collected and processed for the purposes and legal reasons specified below:

• Identity Information: Information such as name, surname, date of birth, and ID number.

• Contact Information: Information such as phone number, email address, and address.

• Customer Transaction Information: Order and sales information, invoice information, customer service records.

• Financial Information: Payment information such as bank account details and credit card information.

• Marketing Information: Data used for surveys, campaigns, and promotions.

2. Purposes of Processing Personal Data

Collected personal data may be processed for the following purposes:

• Service Delivery: Providing our products and services, processing orders, and delivering goods.

• Customer Relations: Meeting customer requests and enhancing customer satisfaction.

• Marketing and Communication: Informing about new products and services, and providing information on campaigns and promotions.

• Legal Obligations: Fulfilling legal obligations arising from legislation.

3. Transfer of Personal Data

Your personal data may be shared with the following third parties for the above-mentioned purposes and within the conditions set forth in the KVKK:

• Business Partners: Business partners with whom we collaborate to provide services.

• Service Providers: Third-party service providers performing data processing activities.

• Legal Authorities: Legal authorities and public institutions to whom data must be disclosed under the law.

4. Protection of Personal Data

We take necessary technical and administrative measures to protect your personal data:

• Security Measures: Necessary security measures are implemented to prevent unauthorized access, loss, or disclosure of data.

• Training and Awareness: Our employees are trained and made aware of personal data protection.

• Data Destruction Policy: Policies ensuring the secure destruction of personal data when necessary are applied.

5. Rights of Personal Data Owners

According to Article 11 of the KVKK, personal data owners have the following rights:

• Request Information: To learn whether personal data is processed and to request information.

• Update Data: To request the correction of incomplete or inaccurate personal data.

• Delete Data: To request the deletion of personal data if the reasons for processing no longer exist.

• Object: To object to any unfavorable result from analyzing processed data exclusively through automated systems.

• Compensation: To request compensation for damages incurred due to the unlawful processing of personal data.

6. Contact

For any requests and inquiries regarding your personal data, you can contact us through the following communication channels:

• Email: info@bkelektronik.com

• Phone: +90 (537) 380 42 08

• Address: BK Elektronik, Örnek Mah. No: 123, Istanbul, Turkey

At BK Elektronik, we continuously review and update our policy on the protection and processing of personal data. This policy will be announced to our customers on our website with necessary changes when required.

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İletişim

Gizlilik ve güvenlik politikamız hakkında daha fazla bilgi almak veya herhangi bir sorunuz ya da talebiniz için bizimle iletişime geçebilirsiniz.

• E-posta: info@bkelektronik.com

• Telefon: +90 (537) 380 42 08

• Adres: BK Otomasyon ve Mühendislik San.Tic.Ltd.Şti

BK Elektronik olarak, gizlilik ve güvenlik konusundaki taahhütlerimizi yerine getirmek için sürekli olarak politikalarımızı gözden geçiriyor ve güncelliyoruz. Bu politika, gerektiğinde güncellenebilir ve değişiklikler web sitemizde yayımlanarak müşterilerimize duyurulacaktır.